Legal
Cookie policy
Which cookies this site sets, what each one does, how long it lasts and how to change your mind.
Does this site use cookies?
Only essential ones until you consent. A banner on first visit asks, and nothing non-essential fires before you answer. One first-party cookie records your choice; another records campaign parameters so a later enquiry can be attributed correctly.
What is set before you consent
| Cookie | Purpose | Lifetime |
|---|---|---|
| Consent record | Stores the choice you made, so the banner does not ask again | 12 months |
| Session | Keeps a form submission working across a page load | Until the browser closes |
Both are strictly necessary for the site to work as you asked it to, which is why they do not require consent.
What is set after you consent
| Cookie | Purpose | Lifetime |
|---|---|---|
| Attribution | Records the campaign parameters present when you first arrived, so an enquiry weeks later is credited to the right page | 90 days |
| Analytics | Measures pages viewed and actions taken, in aggregate | 14 months |
| Advertising | Only where an advertising ID is configured, for conversion measurement | Up to 13 months |
If you decline, none of these is set and the site works exactly as before. The only consequence is on our side: we lose the ability to tell which pages generate enquiries.
Changing your mind
Clear this site’s cookies in your browser and the banner will ask again on your next visit. You can also block cookies entirely in browser settings; nothing on this site depends on them beyond the form working.
Consent is recorded as a signal that every tag on the site respects, so declining stops the tags firing rather than merely hiding the banner. That distinction matters and most implementations get it wrong.
Turning cookies off in your browser
Your consent choice here only governs this site. Browser settings govern every site, they override anything a site asks for, and they are where to go if you would rather not be asked again anywhere.
- Chrome: Settings, then Privacy and security, then Third-party cookies
- Safari: Settings, then Privacy, where blocking cross-site tracking is on by default
- Firefox: Settings, then Privacy and Security, where Strict blocks most trackers
- Edge: Settings, then Cookies and site permissions
Blocking cookies entirely will break parts of many sites, including sign-in on most of them. Nothing on this site needs a cookie to work: the pages render, the forms submit and the phone number dials with every cookie blocked.
What a refusal actually changes here
Analytics stops recording your visit, so you become invisible to our reporting. Advertising measurement stops, which means a click that led you here cannot be connected to an enquiry. Neither affects what you see or what we do with an enquiry you send.
Do not track and global privacy control
Where your browser sends a Global Privacy Control signal, this site treats it as a refusal of non-essential cookies without asking. The older Do Not Track header is honoured the same way, although almost nothing else on the web still reads it. Nonprofit and NGO is the reference page for this. Real estate and property is the one with the examples.
If you change your mind
The consent banner can be reopened from the link in the footer at any time, and changing the answer there takes effect immediately on the next page you load. Clearing your browser’s site data for this domain also clears the record of your choice, which means the banner will ask again. People arriving here usually end up on Website Design and Development, and often on Agentic Commerce after that.
Questions about this policy
This policy covers this website only. It does not cover services a client of ours runs, even where we built the site, because the operator of a site is the party responsible for what it sets. In-house team or Agency handles the common case; Last-click attribution or Data-driven attribution handles the one that catches people out.
If something here does not match what you observe in your browser’s developer tools, that is a fault worth reporting rather than a difference of interpretation, and the contact page is the fastest route to somebody who can check it. What this leaves out is in Do we need a blog?, and some of it in Does Google penalise AI-written content?.